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Job Description


Job Title: Communication Officer / Web Content Editor

Role group: Officer / Expert

Cooperates with: IFLA HQ Web Manager; IFLA HQ Professional Communications Officer; Information Coordinators for IFLA’s Sections and committees

Reports to: Communication and Services director

Location: IFLA Headquarters

Date: December 2008


Job Purpose

The Communication Officer / Web Content Editor will be working in the broader domain of internal and external communication, with a particular focus on maintaining and extending the content of the IFLA website, using a CMS. The main task will be realizing online communication products and activities in good cooperation with external information providers and IFLA HQ staff and fine tuned with the general communication strategy of the organization.

Key Areas of Responsibility

  1. Support - as a super user - the IFLA’s Information Coordinators and the other web editors on a daily basis, in order to maintain and update the IFLA website;
  2. In consultation with IFLA staff and representatives, and others as required, provide web content to make IFLA visible in web communities and other online resources; ensure correct usage of IFLA design and logo in web environment ;
  3. Moderate IFLA discussion lists; manage online internal communication means, such as the IFLA HQ intranet and the photo archive;
  4. Develop and create promotional and publicity material in collaboration with the Professional Communication Officer; coordinate the preparation of material for IFLA’s promotional activities, in particular IFLA’s annual Congress;
  5. Assist the Communication and Services Director with communication activities as required.

Main Tasks

  • Writing and editing web texts;
  • Editing images and converting content to other formats (documents to PDF) for online use;
  • Supporting – as a super user - information providers;
  • Participating in web development projects;
  • Moderating IFLA discussion lists;
  • Maintaining IFLA intranet and photo archive;
  • Developing and creating (online) promotional material;
  • Communicating with external providers on content;
  • Keeping track of correct usage of IFLA design and logo in the internet environment;
  • Assisting with any occurring communication activity.

Selection Criteria

  • Demonstrated good written and oral communication skills and the ability to target style to different audiences;
  • Excellent knowledge of English, preferably as first language, and a good knowledge of another of IFLA’s seven official working languages;
  • Demonstrated ability to create accurate, relevant and informative communication content and materials;
  • Knowledge and experience in editorial work, especially for the web;
  • Extensive experience in using CMSs and software for image editing (Photoshop);
  • Good understanding of the role and functions of an international professional member based organization;
  • Commitment to participative work practices, workplace diversity and to working effectively with a team.